Privacy Policy and SMS Terms & Conditions

Introduction and Scope

This privacy notice discloses the privacy practices for this website and applies solely to information collected by this website. It will notify you of what personally identifiable information is collected, how it is used, with whom it is shared, your choices regarding data use, security procedures, and how to correct inaccuracies.

SMS and A2P 10DLC Messaging Services

In addition to standard website collection, specific terms apply to our SMS messaging services. Your use of the A2P 10DLC messaging service constitutes acceptance of these terms.

Messaging Consent: As a user, you must explicitly consent to receive messages from our company. Consent can be given through various channels including but not limited to our website sign-up forms, paper forms, or verbally through customer service interactions.
Message Types and Frequency: Messages sent may include alerts, reminders, promotional offers, updates, and other relevant communications. The frequency of these messages will depend on your interaction with our services and your preferences.
Data Rates and Charges: Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile carrier.
Message Delivery: We do not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility.
User Obligations and Compliance: When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others. You acknowledge that the service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.
Privacy Policy for SMS: Our Privacy Policy outlines how we collect, use, and protect your data in relation to our A2P 10DLC messaging service, and it can be found on our website.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Online Encryption: Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page.
Offline Protection: While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Policy Updates and Contact Information

Our company reserves the right to change the Terms and Conditions regarding messaging services at any time. Changes will be communicated through our website or direct communications where feasible.